FREQUENTLY ASKED QUESTIONS

 

 

 

 

 

 

 

 

Screen Printing

We offer two types printing processes that are very different. Screen printing is most suited for larger orders while vinyl is more appropriate for singles or smaller amounts. Please check out the videos below that explain it best.

 

We primarily use plastisol ink. The quality is long-lasting and will often outlast the shirts themselves. The colours are vibrant, even on dark coloured shirts.

Specialty inks include discharge, metallic, glow in the dark, waterbased and reflective inks. All are super fun options that can really make your design stand out. Email us for more information.

Garments

As long as the print does not change, you can feel free to select as many different colours, sizes and styles as you like!

We can print on the front, back and sleeves of a shirt up to 12" x 12"

Absolutely! We order a wide variety of garments at affordable prices, but if you prefer to bring us something to print on, we are more than happy to do so. Please keep in mind that not all fabrics print the same and in the rare case that a misprint is made, we are unable to replace any items brought to us.

We are able to print up to six colours per design. Each colour must be layered on top of each other and requires it's own screen. The more colours in the design, the more labour required to make the print.

We do our very best to match your colour exactly as shown. However, to ensure a perfect match, we also offer specific pantone matching for an additional fee.

Other Services

Yes! We offer embroidered patches as well as direct-to-garment embroidery.

Yes! We can make pinback buttons in any design you want up to 3" big!

Yes! We do single colour vinyl decals as well as bulk vinyl and screenprinted stickers.

Ordering & Payments

You can either use our fancy quote form or just send us an email. Once we've discussed all the details, we will send you an online invoice with your total.

We currently accept Visa, Mastercard, AMEX, cash and e-transfers. You can pay our online Wave invoices directly with your credit card. Email transfers should be sent to info@sugarbomb.ca with a provided password.

We begin work on our order once a deposit has been made. Deposits are considered a minimum of 50% of your invoice total. The remaining balance is due on pickup. However most people seem to find it easiest to just pay the total amount up front!

Finished Orders

Typically, we take 10 business days to complete an order once all details (shirt sizes, artwork, colours etc.) have been finalized and deposit made. In a hurry? We can help, but orders will be subject to a rush fee.

Absoultely! We ship all over Canada and the world.

Yes of course! But we still ask for a miniumum of 20 prints per design/colour.

Contacting Us

Email is our preferred method of communication since it allows us to keep track of all the important details we discuss. Also sometimes we are getting all messy in the shop and can't make it to the phone!

We are in the shop accepting deliveries between 12 and 7pm, Monday to Friday. Please call first if you'd like to book a consultation.

Our studio is located at 1 Wiltshire Ave, Unit E. The closest major intersection is Lansdowne and Dupont. We are actually around back of the brick building labeled "1 Wiltshire" and our blue door with an E on it faces the parking lot.

Created by Sugarbomb ©2017